Voice Mail
Need to receive messages from callers when you are out of the office? The Division of State Information Technology (DSIT) can program your telephone call coverage plan to forward automatically to our voice mail system.
Your Choice
- Use a voice mail system that is owned, managed and maintained by the Division of State Information Technology (DSIT) to record, store, retrieve and forward voice messages from callers to your telephone.
- Use a local telephone vendor if your DSIT-provided service is through your local telephone company.
Reap the Benefits
- Personalize your greetings to advise callers of the duration of your absence and who they may call while you are away
- Play different message greetings to different callers
- Store voice messages for future delivery
- Add a voice introduction and forward received messages to another voice mailbox
- Check your voice messages remotely – anywhere, anytime – and selectively discard, save or forward to others
Rates/Pricing
BILLING CODE - DESCRIPTION
Standard Message Boxes
| MONTHLY RATE |
| VM001 – BASIC (15 messages, 1:30 mins. each) |
$3.50 |
| VM002 – EXTENDED (20 messages, 2:00 mins. each) |
$4.50 |
| VM003 – EXPANDED (50 messages, 5:00 mins. each) |
$20.00 |
| VM0016 – EXPANDED (20 messages, 5:00 mins. each) |
$10.00 |
| VM0017 – BASIC (15 messages, 5:00 mins. each) |
$5.00 |
| VM0021 – (100 messages, 2:00 min. each) |
$40.00 |
| VM0022 – (75 messages, 2:00 mins. each) |
$30.00 |
BILLING CODE - DESCRIPTION
Miscellaneous Message Boxes
| MONTHLY RATE |
| VM0013 – TRANSFER (requires active Soft Number) |
$0.00 |
| VM0018 – BASIC DUAL GREETING |
$6.00 |
| VM0019 – EXTENDED DUAL GREETING |
$8.00 |
BILLING CODE - DESCRIPTION
Auto Attendant Boxes
| MONTHLY RATE |
| VM0010 – AUTO-ATTEND – APPLICATIONS * |
$37.50 |
| VM0011 – AUTO-ATTEND – APPLICATIONS * |
$37.50 |
| VM0012 – AUTO-ATTEND – APPLICATIONS * |
$37.50 |
| VM0013 – AUTO-ATTEND – APPLICATIONS * |
$37.50 |
VM0014 – COND. TRANSFER
(requires active Soft Number) |
$37.50 |
BILLING CODE - DESCRIPTION
Special Application Boxes
| MONTHLY RATE |
| VM0007 – LISTEN ONLY – APPLICATIONS * |
$30.00 |
VM0031 – LISTEN ONLY (75 messages/2:30 mins.)
APPLICATIONS * (NEW – April 2005) |
$7.50 |
VM0032 – LISTEN ONLY (75 messages/5:00 mins.)
APPLICATIONS * (NEW – April 2005) |
$15.00 |
| VM0008 – FORMS – APPLICATIONS * |
$37.50 |
| VM0015 – LISTEN & REPLY – APPLICATIONS * |
$30.00 |
| VM0029 – SPELL BY NAME |
$37.50 |
| VM0030 – BULLETIN BOARD |
$37.50 |
* Rates may vary depending upon application. Contact Customer Services, Account Management for details.
How We Define Our Rates
Total cost/# of voice mailbox users
Questions? or Ready to Order
Please contact our Service Center by calling 803-896-0001 or toll-free
800-922-1367 or send an e-mail to ciohelpdesk@cio.sc.gov.
How Am I Billed?
Voice Mail services are billed via the Customer Care billing system using standard State processes.
Top of Page
803-896-0001
ciohelpdesk@cio.sc.gov
Toll-free: 800-922-1367
Fax: 803-896-0092
DSIT Staff Directory