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Network Management and Maintenance


Are you a governmental entity in need of router support?
 
Understand the Service
The Division of State Information Technology (DSIT) will provide all of the support necessary to manage and maintain your router and/or switches. This support includes 24x7 monitoring by the DSIT Service Center, IOS upgrades and response to outages.

Why Use DSIT?
Available 24x7, DSIT’s experienced staff currently supports multiple agencies as well as the MetroNet. By using DSIT for this service, your agency can focus on its core mission without the added responsibility of maintaining an in-house network staff.

Rates/Pricing   

MANAGEMENT BY
ROUTER DESCRIPTION
8 X 5 X NBD
BILLING CODE  -
MONTHLY RATE
24 X 7 X 4
BILLING CODE -
MONTLHY RATE
 1751 RMTN01 - $56.00   RMT401 - $112.00
 2514 RMTN02 - $72.00   RMT401 - $112.00
 3620 RMTN03 - $90.00   RMT402 - $154.00
 3640 RMTN04 - $135.00 RMT404 - $236.00
 3661 RMTN06 - $195.00 RMT406 - $330.00
 3662 RMTN06 - $195.00 RMT406 - $330.00
 7204 RMTN08 - $242.00 RMT408 - $405.00
 160X RMTN01 - $56.00   RMT401 - $112.00
 26XX RMTN02 - $72.00   RMT401 - $112.00
 77X RMTN01 - $56.00   RMT401- $112.00
 C2950-12 RMTN01 - $56.00   RMT401 - $112.00
 C2950-24 RMTN01 - $56.00   RMT401 - $112.00
 C3550-12T RMTN04 - $135.00 RMT403 - $180.00
 Cisco 7206 RMTN09 - $311.00 RMT409 - $515.00
 CISCO827 RMTN01 - $56.00   RMT401 - $112.00
 CVPN3015-NR-BUN RMTN03 - $90.00   RMT404 - $236.00
 PIX501-50 RMTN01 - $56.00   RMT401 - $112.00
 SOHO77 RMTN01 - $56.00   RMT401 - $112.00
 WS-C1924A RMTN01 - $56.00   RMT401 - $112.00
 WS-C2924X RMTN01 - $56.00   RMT401 - $112.00
 WS-C2948 RMTN01 - $56.00   RMT403 - $180.00
 WS-C2980 RMTN01 - $56.00   RMT403 - $180.00
 WS-C3512 RMTN01 - $56.00   RMT401 - $112.00
 WS-C3524 RMTN01 - $56.00   RMT401 - $112.00
 WS-C3548 RMTN03 - $90.00   RMT402 - $154.00
 WS-C4003 RMTN04 - $135.00 RMT404 - $236.00
 WS-C4006 RMTN05 - $171.00 RMT405 - $282.00
 WS-C49XX RMTN04 - $135.00 RMT404 - $236.00
 WS-C5500 RMTN10 - $476.00 RMT410 - $780.00
 WS-C5505 RMTN07 - $218.00 RMT407 - $366.00
   
Service Levels:
  8 x 5 x NBD = 8 hours per day, 5 days per week, next business day response
  24 x 7 x 4 = 24 hours per day, 7 days per week, 4 hour response time

  
How We Define Our Rates
Total cost per various device options

Questions? or Ready to Order
Please contact DSIT Customer Relations by calling 803-896-0330 or send an e-mail to customerservice@cio.sc.gov.

How Am I Billed?
Network Management services are billed via the Customer Care billing system using standard State processes.

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Contact Us


803-896-0001
ciohelpdesk@cio.sc.gov
Toll-free: 800-922-1367
Fax: 803-896-0092

DSIT Staff Directory