E-mail

The Division of State Information Technology (DSIT) is pleased to include the Microsoft Exchange Messaging and Collaboration client as one of its many service features. Available through Microsoft Outlook or the Web, the Exchange client offers a messaging, collaboration, shared calendaring and task management environment.

Your Choice
The DSIT offers Exchange e-mail capabilities via:

1. Outlook client which will allow you to check your e-mail from internal networks behind State firewalls. The Outlook client will be evaluated for current revision levels on an annual basis.
     
2. Outlook Web Access for Web-based connectivity which will allow you to check your e-mail from any computer connected to the Internet utilizing a Web browser (Internet Explorer 5.5 or higher for premium client or Netscape and earlier versions of Internet Explorer for the basic client). There is no requirement for any work to be performed at the user workstation if a Web browser has already been installed.

Reap the Benefits

• Technical assistance with setting up client push to workstations
• 100 megabytes of e-mail disk space
• E-mail antivirus scanning of all e-mails entering the system (executable extensions will be disallowed)
• E-mail anti-spam scanning of all incoming e-mail
• Up to four training sessions
• E-mail infrastructure to include server hardware, software, licensing, SAN storage space and support of knowledgeable technicians
• Data retention to include availability of messages until user deletion and nightly system backups that will be retained for 30 days
• Disaster recovery for servers
• DSIT Service Center for 24/7/365 problem notification and resolution

Rate/Pricing

How We Define Our Rates
Total cost/# of mailboxes

Your Role
The customer is responsible for maintaining a current Microsoft Windows Client Access License (Windows CAL).

Questions? or Ready to Order
Please contact our Service Center by calling 803-896-0001 or toll-free
800-922-1367 or send an e-mail to ciohelpdesk@cio.sc.gov.

How Am I Billed?
Microsoft Exchange services are billed via the Customer Care billing system using standard State processes.