Desktop Support

The Division of State Information Technology (DSIT) offers consulting services in the following areas:

• Microsoft server administration and configuration (file and print)
• Citrix server administration and configuration
• Active directory/NDS administration and configuration
• Virus protection at all levels (workstation, server and Internet e-mail access)
• Exchange server (Outlook) software administration and configuration
• Local Area Network (LAN) procedures and documentation
• LAN disaster recovery
• LAN systems integration
• Storage Area Network (SAN) storage
• Microsoft Office application integration
• PC Lifecycle Management

Why Use DSIT?

• Provides 24/7/365 Service Center support
• Provides employee access to e-mail accounts via or Internet browser
• Configures the McAfee Internet virus protection for LAN services
• Provides high-speed fiber channel access to data systems 

Rates/Pricing       

How We Define Our Rates
LAN Technician –Total cost/# available hours
Infrastructure – Total cost/# infrastructure workstations

Questions? or Ready to Order
Please contact our Service Center by calling 803-896-0001 or toll-free
800-922-1367 or send an e-mail to ciohelpdesk@cio.sc.gov.

How Am I Billed?
Desktop Support services are billed via the Customer Care billing system using standard State processes.