Applications/Server Hosting

Host your IBM Mainframe, Unix or Windows systems in the State Data Center on fully-managed systems.

Understand the Service
The Division of State Information Technology’s (DSIT) Applications/Server Hosting service provides for the use of fully managed dedicated servers for customer processing. Our server support consists of the monitoring of system performance and data storage utilization; system software installation, problem solving and performance tuning; and system backups and in-house and off-site backup tape storage for the following:

• Unix or Linux (operating system)
  Designed to be portable, multi-tasking and multi-user in a time-sharing configuration. Unix uses plain text for storing data; a hierarchical file system; treats devices and certain types of inter-process communication as files and the use of a large number of small programs that can be strung together through a command line interpreter using pipes.
    
• Microsoft Windows (software operating systems)
  Designed to allow users to execute multiple graphical applications at the same time, through cooperative multitasking.
    
• Microsoft SQL (server)
  Designed to store data in the form of tables and the relationship among the data is also stored in tables.
    
• .NET
     
• IBM WebSphere (software product)
  Designed to set up, operate and integrate eBusiness applications across multiple platforms using Web technologies. The premier qualities of WebSphere are scalability, performance, security and availability.
    
• Storage Area Network (SAN) (architecture)
  Designed to attach remote computer storage devices (i.e., tape libraries) to servers in such a way that the devices appear as locally attached devices.
    
• LISTSERV
  Designed to be a user friendly way of automatically broadcasting to everyone on your mailing list via e-mail. Each list can be separately managed and easily customized by a list owner through the Web interface.
    
• IBM^® Tivoli^® Storage Manager (TSM)
  Designed to provide centralized automated data protection with off site vaulting.

Why Use DSIT?
Our server support consists of:

• 24-hour monitoring of system performance and data utilization
• Redundant power
• Physical security
• Daily system backups
• Server maintenance contracts for hardware and software
  

Rates/Pricing
Except SAN and TSM support (rate chart provided below), each application will be evaluated to determine the customer’s needs and the rates/pricing will be dependant on the evaluation.    

   
How We Define Our Rates
Storage – Total cost/gigabytes of storage available
ISCSI Port – Total cost/# of ISCSI server ports

Questions? or Ready to Order
Please contact our Service Center by calling 803-896-0001 or toll-free 800-922-1367 or send an e-mail to ciohelpdesk@cio.sc.gov.

How Am I Billed?
Applications/Server Hosting services are billed via the Customer Care billing system using standard State processes.